Please note we do not sell to retail customers.

You must be a medical professional to order from this site



Shipping Information

Freight Charges :

  • Perth metro area orders under $300.00 (incl gst) will be charged $5.50 (incl gst) freight.
  • Country WA and other States and Territories are charged $21.00 (incl gst) for orders under $50.00 (incl gst) and $16.50 (incl gst) for orders under $500.00 (incl gst).

Shipping Methods :

Wherever possible we will send out orders by either Australia Post or Startrack Express overnight satchels. Where an order is too bulky or heavy for this we will use Startrack Express road freight. To capital cities and their surrounding areas this can take between 4 to 7 days with the exception of the Northern Territory and Tasmania which can take a few days more. Ideally for bulky orders if you order mid-week you will receive your order early the following week in most cases. If you require an ETA for your delivery please contact us and we will provide you with the consignment number which will allow you to track your order online.

Note that orders sent by Startrack Express must be signed for on delivery. Please provide a delivery address where someone will be present during the day. If a second delivery is needed you may be charged an additional fee.


Returns

Please check carefully when placing your order that you have chosen the correct items. Also check your order closely after receipt as although we don't make many mistakes we do occasionaly slip up. If we do make an error we will immediately send out the correct item and either arrange for collection of the incorrect items or provide you with a return post satchel. If you have ordered incorrectly we ask that you arrange for the return of the item(s). We are happy to assist you with this if the item is too large to post but we will invoice you the cost of the return freight.

 

Please note we do not sell to retail customers.

You must be a medical professional to order from this site